Privacy Policy
Effective Date: 10/02/2025
Last Updated: 10/02/2025
At Sync Verge, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and billing details when you register an account.
- Payment information for processing transactions.
- Identification documents for verification purposes (if required).
1.2 Technical Information
- IP address, browser type, and device information for security and performance monitoring.
- Log files, including access history and usage patterns.
- Cookies and tracking technologies for service optimization.
1.3 Service-Related Data
- Server configurations and usage details for troubleshooting and optimization.
- Communication history for customer support and dispute resolution.
2. How We Use Your Information
We use your information for the following purposes:
- Service Provisioning: To set up, manage, and maintain your hosting services.
- Billing & Payments: To process transactions securely.
- Security & Compliance: To prevent fraud, unauthorized access, and comply with legal requirements.
- Customer Support: To provide assistance and resolve technical issues.
- Improvements & Analytics: To optimize and enhance our services based on usage trends.
3. Data Sharing & Disclosure
We do not sell or rent your data. However, we may share your information in the following cases:
- Legal Compliance: If required by law, court orders, or government regulations.
- Third-Party Service Providers: With payment processors, cloud service providers, and other partners who assist in delivering our services.
- Fraud Prevention & Security: When necessary to protect our systems, customers, or comply with cybersecurity policies.
4. Data Security Measures
Sync Verge employs industry-standard security measures, including:
- SSL encryption to protect data transmissions.
- Firewalls and access controls to prevent unauthorized access.
- Regular audits and monitoring for security threats.
5. Your Rights & Choices
You have the following rights regarding your data:
- Access & Correction: Request access to your personal data or request corrections.
- Data Deletion: Request deletion of your data, subject to legal and contractual obligations.
- Opt-Out: Disable tracking cookies or unsubscribe from promotional emails.
6. Data Retention
We retain your information for as long as necessary to:
- Fulfill service obligations.
- Comply with legal requirements.
- Resolve disputes and enforce our Terms of Service.
7. Third-Party Links & Services
Our website may contain links to third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies.
8. Changes to This Privacy Policy
Sync Verge reserves the right to update this policy as needed. Any changes will be communicated via email or posted on our website.
9. Contact Information
For privacy-related inquiries, contact us at:
- Email: privacy@syncverge.cloud
- Support: support@syncverge.cloud
- Website: syncverge.cloud
By using Sync Verge services, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.